Privacy Policy
Effective September 22, 2026
Get Found ("we," "us") is a service of CNS Digital Solutions (Christopher Stewart, sole proprietor), Overland Park, Kansas. Get Found builds and manages online presence — Google Business Profiles, business phone lines, review collection, and social posts — for small businesses ("Customers"). This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Account and business information you give us at signup and onboarding: your name, email, phone number, business name, address, services, hours, and photos you upload or text to us.
- Payment information is collected and processed by Stripe, our payment processor. We never see or store full card numbers.
- Communications data: call logs (caller number, time, answered/missed) and text messages sent and received through the business phone number we provide, so the service can function and you can review activity.
- End-customer contact information processed on behalf of our Customers — for example, the phone number of a caller who reaches a Customer's Get Found line, used to send that Customer's missed-call reply or review invitation. We process this data as a service provider to the Customer.
- Connected-account data from services you link (Google Business Profile, Facebook Page, Instagram), limited to what is needed to publish posts, manage the profile, and read reviews and performance metrics on your behalf.
- Usage data such as pages visited on this site, collected through standard server logs and, if enabled, privacy-respecting analytics.
How we use it
- To deliver the service: build and manage profiles, operate your business phone line and text-backs, request and respond to reviews, publish posts, and produce your monthly report.
- To bill your subscription, provide support, and send service notifications (including a reminder before your first full charge).
- To improve the service. We do not sell your personal information, and we do not sell your customers' information — ever.
Who we share it with
Only service providers that make Get Found work: Stripe (payments), Twilio (phone and text messaging), Google (Business Profile), Meta (Facebook/Instagram posting, if you connect them), and our hosting providers. Each receives only what it needs. We may disclose information if required by law.
Text messaging
Messaging through Get Found follows our SMS Policy. Consent records (who opted in, when, and how) are retained as required by carrier rules. Text STOP to any message to opt out.
Retention and security
We keep account data while your subscription is active and for a reasonable period afterward for legal and accounting purposes, then delete or anonymize it. If you cancel, you keep your Google Business Profile (it is yours), and we provide an export of your content and call history on request. Data is stored with reputable providers using encryption in transit and at rest.
Your choices
- Access, correct, or delete your account information by emailing us.
- Cancel anytime online — cancellation is as easy as signup.
- Opt out of any text message by replying STOP.
Children
Get Found is a business service and is not directed to anyone under 18.
Changes
If we change this policy, we will update the date above and, for material changes, notify active Customers by email.
Contact
CNS Digital Solutions — Get Found
Overland Park, KS
cdstewart5@gmail.com